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Support Tips

Practical configuration tips and technical fixes from our specialists for Philips, Nuance, Microsoft, and Olympus products.

Support TipOct 7, 2026

Now Available: Dragon (DMO, DMD, DPA, DLA) Web Extension Release 26.1.94.2

Microsoft has released Dragon (DMO, DMD, DPA, DLA) Web Extension 26.1.94.2 for Google Chrome and Microsoft Edge. Regions: All. The update deploys automatically; organizations with centralized extension deployment should contact their administrator.

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Support TipApr 13, 2026

Support Tip: Using the Philips SpeechMike Ambient with Microsoft Dragon Copilot

The Dragon Copilot mic configuration UI doesn't allow assigning ambient recording to the SpeechMike Ambient's Record button — but you can fix this via Philips SpeechControl software by swapping the Record and Play button functions.

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