Privacy Policy

YB Sales & Distributors, Inc. is a supplier of dictation, speech recognition and workflow software, cloud services and hardware to government, healthcare, legal and business customers, including federal buyers through our GSA Schedule contract (GS-03F-0078V).

Privacy contact: email privacy@ybsales.com, call 718-237-8844, or write to us at 957 Bedford Ave, Suite 201, Brooklyn, NY 11205.

Information you give us

Your name, agency or organization, job role, email address, phone number and the details you submit in our quote, contact, trial, chat and order forms — including any purchase order or contract references you give us.

Order information

The products and licenses you order, plus your billing and shipping details. Payments are handled by our payment processor or by the government purchase card system — we do not store full card numbers.

Information collected automatically

The pages you visit, the site you came from, your device and browser type and your approximate location, collected through cookies and similar technologies.

We use Google Tag Manager and Google Analytics 4 to understand how the site is used and to improve it. Google Analytics sets cookies such as _ga and _ga_*, and keeps analytics data for 14 months.

You can change your choice at any time through Cookie Preferences (also linked in the footer of every page), or opt out of Google Analytics with the browser add-on at tools.google.com/dlpage/gaoptout.

For details of how Google uses information from sites that use its services, see policies.google.com/technologies/partner-sites.

Any advertising tags we use are controlled by Cookie Preferences.

Orders placed through GSA Advantage, eBuy or other government ordering systems are also subject to those systems' own privacy policies. When you order that way, we use the order and contact information to fulfil the order, to meet our contract and reporting obligations (such as GSA sales reporting) and to provide support.

We use the information described above to:

• respond to your inquiries and quote requests;
• process and deliver orders and licenses;
• provide onboarding, training and support;
• send service and product updates — you can unsubscribe from these at any time;
• improve our website;
• meet our legal and contract obligations.

We share information only as needed to run our business:

• with the manufacturers whose products we supply, to provision licenses and trials;
• with the service providers that run our website, email, payments and shipping;
• with government contracting systems when you order through them;
• when the law requires it.

We do not sell personal information.

This website is not intended to collect patient or health information. Please do not enter patient details in any form or chat on this site.

Depending on your state, you may have the right to ask us to give you access to your personal information, correct it, delete it or provide a copy of it, and to opt out of targeted advertising or the “sharing” of your personal information.

To make a request, email privacy@ybsales.com or call 718-237-8844. We honor the Global Privacy Control (GPC) browser signal as an opt-out request. We will not discriminate against you for exercising your rights.

To turn analytics or advertising cookies on or off, use Cookie Preferences in the footer.

Data retention and security

We keep personal information only for as long as we need it for the purposes described in this policy, and we use reasonable safeguards to protect it. Records connected to government orders are kept for as long as our contract and federal record keeping rules require.

Children

This site is not directed to children under 16, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. When we do, we change the “Last updated” date at the top of this page.

Contact us

Questions about this policy or your information? Email privacy@ybsales.com, or use the details below.